Philip Bird explains why the break-fix model just doesn't work
I don’t know any IT support chief who doesn’t want to be known for providing excellent levels of service and customer care. We certainly set out to amaze our customers with the quality of our servi...
To continue reading this article...
Join CRN
- Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
- Be the first to hear about our industry leading events and awards programmes
Already a CRN member?