How well is your customer support served?
Convenience is critical for the corporate IT service desk, says Karl Anzboeck
Leading multinationals are opting for a new end-user support model - corporate concierge services - to save money and keep their workforce productive. We've all heard how technology trends such as BYOD,...
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'A huge proportion' of UK businesses are ignoring cybersecurity basics, government claims
Warning comes after research claims that more than four in 10 UK firms have suffered a cyberattack over the last year
Is your firm leading the way on diversity?
CRN's Women in Channel Awards has three company-wide categories for vendors, distributors and resellers with a strong diversity agenda. Here's how to get involved...
Is the 80/20 rule still applicable to the channel?
Larry Walsh of 2112 Group suggests that a smaller group of partners are now taking a greater chunk of the business going through the channel
Nuvias CEO: Big-brand signings haven't changed our identity
'It's really important we don't just do big brands', Paul Eccleston tells CRN sister publication Channelnonmics Europe