Managing director, Krome Technologies
What was the worst job you have ever had? Taking my dad's advice from when I was a teenager, I've never had a "McJob". I've always tried to do something which adds a skill or experience to what I know already. So I'd have to say assisting cabling engineers to cable call centres through fibreglass insulated ceilings. I learnt how it works but it was really itchy.
Which actor would you pick to play you in a movie of your life? I'd have to go with Tom Green as people often like to wind me up and say he looks like me (or I look like him), although we're actually nothing alike. I'd personally be happier with Kevin Bacon and his connections; that's bound to be good for business.
What do you do as your party trick? I'm told I make a good cocktail, and I can do a disappearing trick with them too.
What is your favourite chocolate bar? I'm not really much of a chocolate person but if I had to choose, I'd say a Galaxy Caramel.
What has been the highlight of your career to date? Certainly working with the team at Krome to build a great company that I can be proud of. We have a strong team of people who all work well together and deliver the results our clients want.
Has 2014 been a good, bad or ugly year? 2014 has been a good year. We've secured another major client by winning the roll to assist Sainsbury's with its Windows 7 rollout around the country, secured another four-year contract in a competitive tender scenario with Bupa to continue delivering the services we have for the last six years, and secured a number of other major projects with great clients.
How would you explain the IT channel to a stranger without boring them to death? It's like a building a house. The vendors make the bricks, roof tiles, windows and more; distribution sells it like Jewsons, B&Q or Homebase; finally the resellers are the builders trying to take all the parts people want and make something they are happy to live in day-to-day. The real challenge is to work with the craftsman not the cowboys.
Aside from the channel, my dream career would be... when I was younger I'd have said F1 driver, but now I'm older, I'd settle for GT racer at Le Mans.
What major issues will the channel face in 2015? Personally I think consolidation of unsustainable business models might cause some interesting effects in the channel. There are lots of "cloud" providers who are running services at a major loss and burning shareholder funds fast; surely that has to end sometime? That along with a continuing trend towards acquisitions among the big vendors will leave the reseller market having to stay on its toes to deliver what's required from it.
Channel partners will be rated by customers based on their performance
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