Hull-based telco KCOM's systems integrator arm, KCOM Enterprise, has 87 staff and punts contact centre and cloud solutions to large enterprise and government clients, including HMRC and Bupa. This unit saw revenue fall three per cent to £88.3m in KCOM's year to 31 March 2018 due to an unexpected slowdown in government business. Despite incurring £5.3m in losses from two software contracts it exited, KCOM Enterprise's EBITDA rose from £4.5m to £5.1m.
Bidding process for successor to Network Services framework, which features the likes of Softcat and CDW, begins
Acquisition of education company The Consortium and strong international sales contributed to growth
Technology Management MD James Crowter recalls when a customer's Dynamics 365 system went down following an unpaid bill
Reseller and vendor claim they can cut a customer's cloud spend by between 20 and 30 per cent