Norman, Andy

A-LIST 2005

Company: GlassHouse.

Job title: Delivery practice leader.

Place of birth: Leicester.

Year of birth: 1963.

Marital status: Married.

Career highlights: IBM: research and development, manufacturing, sales, marketing. Xyratex: general manager, storage. Sagitta: founder and managing director. Currrently, GlassHouse.

What do you love most about the IT industry? It never stands still. There are always customer IT issues to solve and new ways of doing things.

Which company do you most admire or respect in the IT business? Dell. It is really good at what it does.

Which individual do you most admire or respect in the IT business? Bill Gates: 20 years to world domination.

What is your favourite book? I like John Grisham and Dan Brown.

What has been your greatest business achievement? Starting, building and selling a business.

What is your personal ambition? To be a good husband and dad. It's tough to get the balance right and often I don't.

What is the one thing working in the technology industry has taught you? Paranoia. Things move so far you need to be one step ahead all the time.