Resellers slam Dell's 'frustrating' Indian RMA support

Jack Gilbert
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Resellers slam Dell's 'frustrating' Indian RMA support

But one partner says distributors should do more with post-sales support with Exertis singled out as particularly unhelpful

Resellers have spoken out about Dell's "arduous" post-sales support service in India, claiming there is a lack of understanding of the channel and products. But one partner has claimed it's the distributors...

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