Rostrvm dials up UK channel

Contact centre software vendor tempts resellers with new partner programme

Contact centre software application vendor Rostrvm Solutions is on a partner recruitment drive after launching a channel programme.

The programme offers sales and technical training, pre and post sales support, a partner portal and incentives to reward partner success.

The rostrvm call centre software suite uses SIP voice over IP (VoIP) to extend formal call centre structures to the informal contact centre. This ensures easy management, evaluation and planning of multimedia contact handling as well as skills-based routing and call back management, the vendor said.

The software is designed to integrate with existing back-end systems to produce a solution which meets each customer’s requirements.

Ken Reid, marketing director of Rostrvm Solutions said: “The contact centre market is a huge opportunity for channel partners to generate additional revenues. Our product’s architecture means that customers do not have to overhaul their whole system, so resellers can add high end capability and value to the existing contact centre infrastructure at a very attractive price.

“Call centres of every size can now benefit from the advanced functionality traditionally only available to the largest contact centres.”