HoundDog barks in the face of recession

Remote monitoring and management vendor reports uptick in business

Remote monitoring and management software vendor HoundDog Technology is among the vendors claiming it is benefiting from the unstable economy.

The vendor said it doubled its revenue during the first half of the year and hit the 1,500th customer milestone, due to the fact that organisations are looking to do more for less cost.

Doug Wilson, chief executive of HoundDog, said: “More people are trying to keep the bottom line down. Our VARs in the SME space simply fix things if something breaks and an extra service can be added such as daily checks to avoid disasters before they happen. This does not involve costly commitment fees.

“For the price of a coffee everyday, the customer can have their reseller provide daily checks, which sometimes highlights problems that would not have come to light unless continuous evaluations were performed.”

With a 1,500 strong customer base the vendor recently expanded into Germany and Scandinavia.

Wilson concluded that the rise in blogs and social networks has encouraged more people to share information, so HoundDog’s reputation has travelled by referrals.

“No longer do all the advantages go to the dominant vendors who have the venture capital to spend on marketing and sales,” he said.