ANS lifted by Novell support

VAR becomes high-level Support Partner

ANS is buoyant after being appointed as the UK’s first high-level Support Partner for Novell’s identity and security management (ISM) portfolio.

The accreditation ties in with Novell’s PartnerNet programme (CRN, 20 November), which aims to build partner focus around Linux, ISM, systems management and workgroups.

John Bainbridge, partner sales director UK and Ireland at Novell, told CRN that the accreditation would allow ANS to draw on Novell’s own engineers when rolling out complex infrastructure solutions.

“Companies need to be comfortable that the partner can provide a very high level of service,” he said. “If it has a problem the partner has access to any level of Novell engineer.”

Novell would not reveal if an equivalent support accreditation would be introduced in its other PartnerNet areas, but said it was looking to recruit further ISM support partners. C