Mitel hits back at accusations
Vendor slams rumours of channel problems
Telephony vendor Mitel has slammed claims its VARs have encountered supply difficulties since it switched to a one-tier channel model.
Graham Bevington, UK managing director at Mitel, said: “In light of recent misleading comments regarding Mitel’s distribution strategy, I would like to reassure partners that we continue to deliver on our commitments.”
John Massey, managing director at Mitel VAR Actimax, said: “We have not had any problems with supply. That’s not as important as having direct support.”
Jon Pritchard, vice-president UK and Ireland at distributor Westcon, which accused Mitel of running out of stock, refused to comment.