Ramsac has just the ticket

VAR wins contract to manage IT system of West End ticketing company

Ramsac has secured a contract to remotely manage the day-to-day IT needs of ticket agency West End Theatre Bookings.

The ticketing company has three sites in the London area - one in Guildford, Leicester Square and Piccadilly Circus - and picked Ramsac to take away the headache of managing its web site.

Andrew Peterson, managing director of West End Theatre Bookings said: "We have a dedicated friendly team, which specialises in getting tickets quickly and efficiently. We are committed to customer service and to do this, we need to have the support of efficient and fast IT systems and websites. It is vital that the servers, ticketing software and websites are up and running at optimal capacity to ensure that no sales are lost."

"We are not IT people and I don't want any of my staff to be tied up with IT
issues, that's why we opted to outsource the management of our IT to
Ramsac," he said. "It would be a disaster for our business if our IT systems were
to be down for any time at all."

Robert May, managing director of Ramsac said: "More and more SMEs are outsourcing the management of their IT to specialists like ourselves, to rid themselves of the daily headache of IT issues. As the importance of IT escalates in companies, SMEs in particular are finding themselves in the situation of not being able to invest in a full-time member of staff. By outsourcing to IT specialists these organisations have the opportunity to buy in the expert support required on a daily or retained basis."