Lenovo launches services unit

Vendor claims unit will unite its global customer service offerings

Chinese PC manufacturer Lenovo has launched a dedicated services business unit which is claims will unite its global customer service offerings.

The vendor, which acquired IBM’s PC division for $1.75bn last year has appointed Christopher Askew to lead the new organisation as senior vice president, Lenovo Services. He previously worked at Dell Services as vice president.

William Amelio, chief executive of Lenovo said: “Customer satisfaction is a key goal for Lenovo and this unit deepens our commitment to delighting customers with every services engagement.

“Chris is a high-energy executive with critical strategic, financial and operating skills. He brings to Lenovo global experience from the US, EMEA and Asia-Pacific, as well as in both direct-and channel-driven strategies.”