C2000 aids online orders

Computer 2000 (C2000) has streamlined two of its online services to simplify its web ordering systems for resellers

Computer 2000 (C2000) has streamlined two of its online services to simplify its web ordering systems for resellers.

Changes to C2000’s Despatch On-Line service will enable resellers to check details of their orders and view more detailed proof-of-delivery notes.

The distributor has also made its Returns On-Line service faster and simpler for VARs to use.

“We know we haven’t been easy to do business with in the past,” admitted David Gibbon, general manager customer services at C2000.

“We can typically get an approval back within one working day and the courier will almost always be able to pick up returns the next day. So instead of taking four or five days a return should take two or three days to leave their premises.”

Leanne Gravil, branch manager at VAR CBC Computer Systems, said: “C2000’s e-commerce tools are easy to use. Being able to trace our customers’s orders quickly makes my job a lot easier. So if it is improving the service even further, that is good news.”