Northgate Information Solutions wins council vote
Renfrewshire Council chooses Northgate to provide new and improved benefits for its citizens
Northgate Information Solutions’ success in the public sector has continued with the VAR being selected by Renfrewshire Council as its partner to provide a new and improved benefits service for its citizens.
In the first partnership of its kind in Scotland, Northgate’s eBenefits solution will speed up the process of housing and council tax benefits assessment for council staff and citizens.
Elaine McCue, revenues and benefits manager at Renfrewshire Council, said: “EBenefits will help us to meet our nine customer service pledges for benefits services, and provide our citizens with a fast and easily accessible route to the benefits that they need.”
Dave Meaden, managing director of Northgate Public Services, added: “Our work with Renfrewshire Council is designed to provide a service built around individual need, which empowers citizens, offers public value, and increases the quality of service delivered by local government.”