From shelfware to resilience: Solving the swivelling chair problem

Join the live discussion with CRN and N-able June 10

CRN is inviting channel partners to join an upcoming live webinar exploring how VARS can move from fragmented security tooling to a more resilient, integrated approach to cyber defence.

Many are investing heavily in security platforms, yet too often these tools sit underused or disconnected, creating operational complexity rather than meaningful protection.

This so‑called “swivel chair problem” jumping between multiple dashboards, alerts and consoles is placing pressure on security teams while increasing the risk of missed threats.

At the same time, customer expectations around security maturity, response times and long‑term resilience continue to rise, particularly as ransomware and managed attacks grow more targeted.

This live session will examine how VARs can turn existing security investments into a cohesive, outcome‑driven security strategy.

The discussion will focus on how better integration, automation and visibility can help reduce operational overhead while strengthening customer protection.

This session includes expert speakers from N-able Jon Bartholomew, VP of channel sales, and Kostandino Kustas, cybersecurity consultant, who will explore how channel partners can identify shelfware within their security portfolios, rationalise tooling and build a framework that supports scale rather than complexity.

The webinar will draw on real‑world experience to highlight practical steps VARs can take to improve resilience without increasing workload or cost.

Attendees will hear how a unified security approach can help partners respond faster to incidents, improve efficiency across operations and deliver clearer value to customers.

The session will also consider how VARs can position security as a strategic differentiator, rather than a reactive add‑on, in an increasingly competitive market.

The webinar will be hosted by the CRN senior reporter Paul Ferretti and feature expert insight from N‑able.

From Shelfware to Resilience: Solving the Swivel Chair Problem takes place on 10 June at 11:00 BST.

Register here to stream the webinar live.