WATCH: usecure on what MSPs need to know about cybersecurity and human risk intelligence

In this 8 mins Executive Interview, Aaron Watts, chief channel officer guides partners through what will separate MSPs that have successfully operationalised human risk from those who get left behind

Fresh from being named Security Vendor of the Year at the 2026 Computing Security Excellence Awards, usecure is building strong momentum in the channel.

In this video interview, CRN sits down with Aaron Watts, chief channel officer at usecure, to explore how partners can better understand, manage and monetise human risk.

What is human risk intelligence?

Up to 90% of data breaches today involve human error, not technology failure.

Yet most organisations are still trying to manage that risk through periodic training rather than real-time intelligence. At the same time, phishing now drives the majority of attacks MSPs are dealing with, while customers are demanding stronger security outcomes than ever.

Human risk has become a board-level metric.

For years, security awareness has been treated as a compliance exercise: necessary, but rarely transformative. But as phishing, credential compromise and AI-driven attacks continue to rise, that model is now under pressure.

From shifting beyond compliance-led conversations to creating measurable security outcomes, Watts outlines how MSPs can turn user behaviour into a meaningful part of their security strategy.

He also shares his perspective on where partners should focus next, how to demonstrate value to customers, and the opportunity to build more scalable and differentiated services in an increasingly competitive market.

Whether you’re already delivering a security awareness offering or reassessing your wider cyber stack, this video will give you a sharper view of where customer demand is heading.

Watch the video above to hear his insights.