Ingram Micro beefs up professional services

Distribution giant keen to boost pre-sales service for its enterprise portfolio

Ingram has expanded its professional services offering to further support its enterprise product portfolio by offering additional pre-sales services.

Originally formed in 2007, the Professional Services Team, which is based in Ingram’s Maidenhead office, now also offers a portfolio of pre-sales services ranging from consulting and project management to audit, health-checks and on-site engineering services, along with training, deployment and post-installation support.

Matt Sanderson, managing director of Ingram, said: "With a sizeable team of skilled and accredited personnel, we were seeing an increase in the number of requirements for our team to provide on-site extensions to our pre-sales service."

Accreditations held within the team include HP Master Certification for servers and storage, Cisco and HP Networking, Redhat RHCE, HP-UX and VMWare.

Sanderson added: "Our pre-delivery and on-site services are completing the internal resources of our enterprise and SMB customers, who are supplementing their in-house resource with skilled resource from a partner they can trust."

Ingram revealed it intends to continue signing up a number of high-profile vendors and partners to broaden its enterprise products and services offering.