Novell cans "pointless" partner satisfaction survey

Doug Woodburn
clock

Vendor admits results of tri-annual customer satisfaction survey were not representative of partners' capabilities

Novell has axed its requirement for partners to carry out customer satisfaction surveys as part of a wider drive to simplify its engagement with partners. The vendor, which split into three busi...

To continue reading this article...

Join CRN

  • Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
  • Gain the latest insights through market analysis and interviews with channel leaders
  • Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
  • Be the first to hear about our industry leading events and awards programmes

 

Join now

 

Already a CRN member?

Log in

You may also like

Reseller

Centiq becomes specialist solution provider for open source vendor

clock 29 November 2019 • 1 min read

Security

Shellshock bug has potential to affect 500 million computers worldwide, according to experts

clock 25 September 2014 •

Vendor

London-listed Micro Focus to acquire Novell and SUSE owner Attachmate Group in £730m deal

clock 16 September 2014 •

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Partnership

Industry Voice: Accelerating sustainable outcomes for the UK's future with cloud and machine learning

Industry Voice: Accelerating sustainable outcomes for the UK's future with cloud and machine learning

By Jake Oster, Director of Energy & Environmental Policy at Amazon Web Services (AWS)

AWS
clock 09 November 2023 • 5 min read
SEP2 and Netpremacy link arms for Google Cloud security push

SEP2 and Netpremacy link arms for Google Cloud security push

“It’s very obvious that Google want to play in the security space – you don’t spend $4bn on an organisation if there’s not clear intent there," Sep2 CEO Paul Starr tells CRN

Doug Woodburn
clock 22 March 2023 • 1 min read
Sage forms new partnership to help SMBs with finances

Sage forms new partnership to help SMBs with finances

Sage claims the move means customers can do business and take payments anywhere

clock 14 September 2022 • 1 min read