ChannelWeb's top five most read

A rundown of last week's most-read stories

1) Channel dozen lands on £50m-plus software framework

SBL and Phoenix make all four lots, with Insight and Softcat featuring on three

2) Shepperd heads for Avaya exit doors

VP EMEA Mario DiMascio to oversee UK while replacement is sought

3) Cisco talks up Jabber channel opportunity

Vendor and partners look to hit back at Microsoft Lync with licence-free UC application

4) Gartner: Ten trends that will shape the IT market

Changing customer expectations are having a major impact on how IT is bought, supplied and consumed

5) Computacenter swallows services pain for long-term gain

Firm sees large services contracts as key to its growth for the years ahead - but margins may be hit in the short term