Calyx beefs up managed services portfolio

Services player adds another 13 solutions to its portfolio

Calyx has added another 13 managed services offerings to its portfolio as it looks to cash in on what it claims is customers' increasing appetite for outsourcing.

The firm's offering now includes new services such as email content filtering, web filtering, network and security, password services and compliance management. It claims the new additions have a strong security focus to reflect customers' needs.

Calyx said the new catalogue is organised in a modular approach which allows customers to pick and choose which ones they want in order to best satisfy their needs.

Calyx's chief executive Steve Clark said outsourcing is on the up.

"Businesses today are having to manage a growing volume and variety of technology," he said.

"Many have neither the time nor the necessary skills and expertise to do this in-house. That's why outsourcing is quickly becoming the best option for many businesses. And it is that growing demand that our extended management services portfolio is designed to address."

The new services offerings have been developed by the firm's head of service delivery Stuart Pooley, who said customers' needs are changing.

"In the past, most IT support has tended to be reactive, with the focus on getting systems back online as fast as possible to avoid loss of productivity," he said. "However, with prolonged downtime becoming less acceptable, customers are looking for providers that can prevent the majority of problems before they have an impact.

"Calyx's new extended portfolio utilises the industry-leading technologies to enable us to deliver a more proactive approach."