Lenovo makes up for Superfish
PC giant offers customers free security products as it pledges to clean up its act
Lenovo has offered customers hit by last week's Superfish scandal free security products as it lays out its plans to ensure such issues never happen again.
Third-party adware Superfish – which was preloaded on some Lenovo machines – prompted complaints from customers last week amid concerns the software was compromising, leading Lenovo to halt the practice.
Today the Chinese giant pledged to become "the leader in providing cleaner, safer PCs".
"We have worked with partners to create tools and update antivirus programs to eliminate Superfish software," it said. "And an automatic removal tool is available on Lenovo.com.
"Additionally, we will offer Lenovo PC users affected by this issue a free six-month subscription to McAfee LiveSafe service (or a six-month extension for existing subscribers)."
It added that by the time its Windows 10 products are out – the OS is due to launch in the autumn – its kit will only include software "required to make the hardware work well", which should eliminate so-called adware.
"Lenovo will post information about all software we preload on our PCs that clearly explains what each application does," it said. "And we will continuously solicit feedback from our user community and industry experts to ensure we have the right applications and best user experience."