Ingram builds up in-house Dell team

Distribution giant poised to grow Dell business across UK with launch of dedicated business unit

Ingram Micro has added technical sales and services might to its UK Dell team as it looks to grow its own business and that of its resellers.

The distributor has seen steady growth of Dell products and services since the pair partnered last October, and the Milton Keynes-based firm has expanded its resources dedicated to Dell pre-sales technical support and increased the number of sales resources to build a dedicated Dell business unit.

Its Dell team has already completed 130 accreditations covering Dell’s server, storage and advanced storage offerings, and the firm’s configuration unit at its distribution centre is now authorised by Dell to implement Configure to Order solutions. It will also offer leasing options through Dell Financial Services from next month.

Brent McCarty, managing director of Ingram Micro UK, said: "We have developed new services and made investments to create a robust Dell solution. The breadth of technical expertise in our team takes our knowledge of Dell’s technology to a level that enables us to have deeper and wider conversations with our customers across the whole product portfolio.

"This technical excellence partnered with home-grown value-added services like Dell managed print solutions available through our PrintSense programme, and the agility of our in-house marketing and advertising team, Agency Ingram Micro, positions us as the destination distributor for resellers with an appetite to grow with Dell in the UK."

He added: "The Ingram Micro team are extremely excited to help Dell grow through the channel and the feedback from resellers at our recent roadshow is proof our partnership with Dell has the strength to position the brand at the heart of the client and enterprise end-user space."

Sarah Shields, general manager of Dell Channel UK, said: "This growth is a sign of the great investment Ingram Micro has put into working with Dell. The increase in its team will provide customers with additional access to expertise and gives Ingram Micro increased sales opportunities. As part of Dell’s commitment to the channel, we offer all our partners flexibility and the chance to grow their business with Dell."