Net Promoter Scores: A blessing or a curse for the channel?
Vendors and resellers are often quick to shout about their NPS rankings. But what do they really mean, and are they worth tracking?
Anyone who has been to a vendor partner conference will know that Net Promoter Scores (NPS) have become one of the latest tools vendors use to prove their worth to partners. Many treat the figures as a...
More on Vendor
4 key challenges facing Gelsinger as Intel's new CEO
The VMware boss is joining the chipmaker as it finds itself adrift and losing market share to rivals. CRN considers why he might be the best person to steer the company through its troubled waters
Dropbox axes 11 per cent of global workforce
COO Olivia Nottebohm also set to depart next month
Mimecast certificate compromised by 'sophisticated' threat actor
Attack targeted Microsoft 365 Exchange Web Services through Mimecast-issued certificate
Wearables market lifted by Covid pandemic
Pandemic prompts spending boom on smartwatches, ear-worn devices and other wearables, Gartner figures show
'PCs are here to stay' - All the key info as PC market hits highest growth figures in a decade
Analysts praise commitment of channel and PC industry during COVID pandemic
More news
Why threat actors are targeting the channel
The recent attack on Exclusive Networks is only the latest in a series which has seen cybersecurity vendors, distributors and MSPs suffer breaches to their systems. CRN asks why the channel is seeing itself become a popular target for cybercriminals
Five resellers secure places on £150m Welsh IT framework
Contract covers IT hardware to larger customer organisations
4 key challenges facing Gelsinger as Intel's new CEO
The VMware boss is joining the chipmaker as it finds itself adrift and losing market share to rivals. CRN considers why he might be the best person to steer the company through its troubled waters
European IT channel on track for record breaking year in 2021, claims analyst
Market analyst Context says European IT channel now on track to break first ever €100bn-revenue year in 2021, despite pandemic pressures
