'Amazon running out of cloud space was a surprise', says UK user after T2.micro issues

AWS admits it encountered problems with provisioning for the t2.micro instance capacity, but insists its new London datacentres didn't run short of capacity

Amazon Web Services (AWS) says its new London datacentres are not suffering capacity issues, despite users being told on Friday that there was no T2.micro instance availability in its London region.

As CRN's sister publication Computing reported, some users who attempted to expand their usage in the EU-West-2a zone on Friday were rebuffed due to apparent capacity issues.

This only would only have affected custmers who were trying to spin out a T2.micro instance, AWS has moved to clarify.

Talking to CRN, Dan Cvrcek, CEO of Enigma Bridge, confirmed his company was among those affected on Friday. The Cambridge-based cloud security start-up had selected AWS' London datacentres to run some of its services due to its locality, he explained.

Enigma Bridge's attempts to add a instance to the datacentre were met with the below notification from early on Friday morning, with the issue not being resolved until Friday just after 2pm, Cvrcek said.

"Amazon running out of cloud space was a bit of a surprise," he said. "Our whole business relies on the fact that there is cloud space available on demand."

In response, AWS admitted that there were problems with provisioning for the t2.micro instance capacity, but insisted that its London datacentre wasn't running short of capacity.

It later updated its service status to reflect complaints, following questions from Computing: "We are temporarily running low on t2.micro instance capacity in the EU-West-2 Region. All other instance types are available.

"For customers that do receive an Insufficient Capacity Error for an instance launch request, we recommend using t2.nano, t2.small, t2.medium, t2.large or any of the other instance families.

"We are working to increase t2.micro instance capacity and expect to be back to normal levels within the next few hours. Instances that are currently running are not affected."

The teething issues come after AWS suffered a major S3 outage in the US at the end of last month.

The UK datacentre, which AWS leases from a third party, opened in December.