We reveal the top five vendors in the UK channel, based on scores from 200 reseller respondents
2) Brocade Communications Systems - 76 per cent
Brocade ranked as the number-one communications and infrastructure vendor with a 76 per cent score. Brocade's performance had shot up since our 2014 Vendor Report, when it ranked 22nd out of 50 for overall service with a mark that was bang on the average.
Now that it has found its feet in the UK channel, Brocade is delivering first-class account management with intelligent, service-minded support on deals and a coherent, well-pitched training programme. Product quality is first class, with after-sales and tech support to match. Brocade focuses its UK commercial resources on just 25 channel partners in three tiers - Elite, Premier and Target - and it shows.
Of the 25 comms and infrastructure vendors examined, Brocade finished first for channel management, and second for both product quality and after-sales & technical support.
Ranking continues on next page...
