KCOM drafts in dynamic dozen for enterprise push

After declaring enterprise a growth priority, the Cisco partner has hired 12 staff to target large organisations

Comms provider KCOM has backed up a recent enterprise warcry by hiring 12 staff dedicated to serving large organisations.

The London-listed giant saw overall revenues drop by 5.1 per cent to £331.3m in its fiscal 2017, but its enterprise sales were up five per cent and its top five customers grew by 16 per cent.

At the time its 2017 results were published, KCOM said it was "targeting development in [the enterprise] area", a pledge it has backed up with the new hires, which it has poached from firms including IBM, Capita IT and Unify.

They will work across KCOM's public cloud architecture and integration teams, and its contact and collaboration practice.

Phil Offord, sales director for enterprise at KCOM, said: "Bolstering our sales team is crucial to generating growth from KCOM's enterprise opportunity. This strengthened team will be working with existing customers and developing new relationships with public and private sector organisations embarking on a digital transformation journey."

KCOM has been on something of a rollercoaster journey in recent years, uniting its four brands under the KCOM banner in March 2016 and being hit with a £900,000 fine last month relating to a failure around emergency calls in its native Hull.

With a headcount of more than 1,700 staff, KCOM's top customers include HMRC and O2. It counts Netapp, Cisco, VMware and IBM among its key vendors.