South African nearshoring move is paying off, Logicalis UK boss claims

Doug Woodburn
clock
Cape Town is acting as Logicalis' new global helpdesk hub
Image:

Cape Town is acting as Logicalis' new global helpdesk hub

Bob Swallow insists customers have seen no degradation in service levels following support switchover last month

Logicalis' decision to nearshore its UK IT support functions to South Africa has been met positively by customers, its UK boss has claimed following the completion of phase one of the migration. As...

To continue reading this article...

Join CRN

  • Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
  • Gain the latest insights through market analysis and interviews with channel leaders
  • Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
  • Be the first to hear about our industry leading events and awards programmes

 

Join now

 

Already a CRN member?

Log in

More on Security

Intel to invest $20bn into new chip manufacturing site in Ohio

Intel to invest $20bn into new chip manufacturing site in Ohio

Investment will ‘help boost production to meet the surging demand for advanced semiconductors’, chip maker says

Dan Bennett
clock 21 January 2022 • 2 min read
MSP billing vendor CloudOlive gains $750k of additional funding

MSP billing vendor CloudOlive gains $750k of additional funding

The investment will be used to support product development and accelerate deeper integration

Dan Bennett
clock 20 January 2022 • 2 min read
Datto moves to acquire threat detection and response firm Infocyte

Datto moves to acquire threat detection and response firm Infocyte

Texas-based Infocyte provides endpoint detection and response technologies and managed detection and response services

Dan Bennett
clock 20 January 2022 • 1 min read