Unify turns attention to contact centre space after 'resurgence of interest'
Cloud and AI are reinvigorating the contact centre space, according to Unify CMO Paul Cunningham
Unify is reviving its focus on the contact centre space after witnessing "renewed interest" from SMB clients, according to CMO Paul Cunningham. The comms firm was purchased by French IT services company...
More on Technology and Trends
Elon Musk is UK channel's most inspiring tech figurehead
More than a fifth of CRN A-listers named the controversial Tesla and SpaceX boss as the tech luminary who has most inspired them this year
Gartner's top tech trends for 2021
From hyper automation to using tech to influence human behaviour in the workplace, the analyst house lays out its predictions for the top tech trends for next year
BA hit with 'biggest fine to date' from UK regulator for GDPR breach
ICO had initially proposed £183m penalty to airline for 2018 data breach but scaled back to £20m due to financial impact of COVID-19
Two years after sinking a datacentre off Orkney, Microsoft shares what it's learned
'We don't see Project Natick replacing land datacentres but being an additional offering, where we can deploy these faster than we can build land datacentres,' Microsoft's Spencer Fowers tells CRN
How tech CEOs should adjust to the new reality
Gartner research director Rene Buest mulls how technology providers should be reshaping their businesses in the wake of the new normal
More news
Arrow denies ties to Chinese army as US considers sanctions
One of Arrow's subsidiaries has appeared in a draft document of firms facing scrutiny by the US government
Orange rebuffs talk of Atos takeover
The French telecoms giant has issued a statement rejecting rumours a bid to takeover fellow French player, Atos, was in the works
'There will be a shift in cybersecurity spending rather than a slowdown' - Exclusive Networks UK boss
Distributor’s UK boss opens up to CRN on acquiring companies to build out its services skillset and why he is optimistic for double-digit growth next year
