Unify turns attention to contact centre space after 'resurgence of interest'
Cloud and AI are reinvigorating the contact centre space, according to Unify CMO Paul Cunningham

Unify is reviving its focus on the contact centre space after witnessing "renewed interest" from SMB clients, according to CMO Paul Cunningham. The comms firm was purchased by French IT services company...
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Channel has been 'slow' on sustainability, says expert who has rated over 1,000 firms
But industry has “responded well” since Covid struck, with action now snowballing, Supporting the Goals founder Colin Curtis tells CRN
Vendors could start assessing partners based on their sustainability credentials, channel warned
"I think it will get to the stage where partners will probably be assessed on whether they are conforming to the social principles some of the vendors are pushing. We're not there yet, but I think it's coming," says channel veteran Phil Clark
CRN launches Tech Impact campaign and awards
New event will highlight and honour those vendors and channel partners leading the way when it comes to environmental and social sustainability
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K3 on the hunt for new CEO
Adalsteinn Valdimarsson departs after five years with the cloud services provider
Channel has been 'slow' on sustainability, says expert who has rated over 1,000 firms
But industry has “responded well” since Covid struck, with action now snowballing, Supporting the Goals founder Colin Curtis tells CRN
Tackling the unspoken taboo of channel sales
The channel remains the domain of largely male, cookie-cutter sales teams. Company culture is the key to moving the needle, argues Certus Recruitment group CEO Justin Byrne
Ultima makes first M&A move with Just After Midnight acquisition
Automation specialist chooses global cloud services provider as its first purchase