The unusual quirks of ten top channel entrepreneurs

Doug Woodburn
clock • 19 min read

Softcat's Martin Hellawell shook hands with all his employees, while QuantIQ's Stuart Fenton listens to music most of the day. We caught up with this duo, as well as eight other channel entrepreneurs, to find out what idiosyncrasies they feel are - or were - crucial to the success of their businesses

'Charity makes us happy: We've raised almost £100,000 in the last 12 months'

Entrepreneur: David Pollock

Credentials: Founder and CEO of Chess: 1993 - present

Quirks: Getting staff to rate management every quarter; charity events such as skydives and obstacle races

"My number-one focus as chief executive is to bring the people with me and that's all about engaging my people.

"We hold monthly one-to-ones with our people, where we measure their energy, attitude, performance and knowledge. This allows us to constantly monitor the temperature of both our business and our people.

"Employee-wide surveys are filled in every quarter, where our people score strategic objectives out of five, allowing us to monitor and measure our performance and adjust accordingly to improve.

"We also carry out monthly ‘Stand Ups' where a senior director gives a short update to motivate and inspire our people to champion our modern business.

"A key differentiator when it comes to culture is playing our part within the wider community. We encourage our people to raise money for charity by taking part in events such as skydives, 10k runs, obstacle races, dress-up days, cake bakes etc. I believe that if you play your part in the wider community it makes you happier in and outside work. I am proud that Chess has collectively raised almost £100,000 for charity within the last 12 months.

"This culture and engagement strategy led to our inclusion in the Top 100 Companies to Work For list for 10 consecutive years, and we were voted number one in 2018."

Click onto the next page for UKFast founder Lawrence Jones' quirks...

You may also like
What do these 9 acquisitive partners look for in an M&A deal?

Reseller

CRN spoke with 9 recent channel acquirers to find out what ticks their M&A boxes

clock 09 April 2024 • 10 min read
Top VARs: Softcat's Graham Charlton on playing the long game

Reseller

Known for its people-focused agenda, Marlow-based Softcat is putting its money where its mouth is, as CEO Graham Charlton emphasises

clock 02 April 2024 • 3 min read
Softcat H1 results: Profits up, revenue still down due to hardware sales

Reseller

While hardware sales continued to struggle, the reselling giant still managed growth in gross and operating profits and in gross invoiced income

clock 26 March 2024 • 3 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Reseller

Xperience Group CEO: 'We're on course for £40m by 2025'

Xperience Group CEO: 'We're on course for £40m by 2025'

CRN caught up with Iain O'Kane to hear what’s changing in the business and how the gap between MSP services and business applications is narrowing

Kelsey Rees
clock 24 April 2024 • 4 min read
Core Technology Systems acquires Velocity IT for skills, teases potential future buyouts

Core Technology Systems acquires Velocity IT for skills, teases potential future buyouts

The acquisition adds around 16 people to the group.

clock 23 April 2024 • 2 min read
Ampito Group earns EcoVadis bronze medal for sustainability

Ampito Group earns EcoVadis bronze medal for sustainability

The rating places Ampito in the top 35 per cent of companies assessed

Kelsey Rees
clock 23 April 2024 • 1 min read

Highlights

Staff & Salaries 2022

Staff & Salaries 2022

A snapshot of pay and headcount trends in the UK channel

Doug Woodburn
clock 09 March 2022 • 1 min read
Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Stephen Fenby talks to CRN after Midwich’s 2021 results in which profitability exceeded pre-pandemic levels

Josh Budd
clock 08 March 2022 • 3 min read
4 more vendors suspend sales in Russia following Ukraine invasion

4 more vendors suspend sales in Russia following Ukraine invasion

IBM and Microsoft are among a number of vendors which have also announced that they will halt sales in Russia following the invasion of Ukraine.

clock 08 March 2022 • 3 min read