How MSPs can avoid alienating customers of businesses they acquire

clock •
How MSPs can avoid alienating customers of businesses they acquire

SolarWinds MSP EVP John Pagliuca explains the challenges managed services businesses face when acquiring

The managed services provider (MSP) industry is booming. In fact, this community is expected to account for a significant 11 per cent of the $2.8tn ICT market worldwide by 2023. The explosion has been...

To continue reading this article...

Join CRN

  • Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
  • Gain the latest insights through market analysis and interviews with channel leaders
  • Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
  • Be the first to hear about our industry leading events and awards programmes

 

Join now

 

Already a CRN member?

Log in

More on Vendor

Microsoft headquarters in Redmond, Washington | Credit: Microsoft
Vendor

Microsoft partners weigh in on how O365 billing shake up will impact the channel

Resellers say CSP billing shake up would require them to take on financial responsibility of customers if they can no longer pay

Daniel Bennett
clock 22 October 2021 • 5 min read
Partner content: Q&A with Avast's global channel boss Marc Botham
Vendor

Partner content: Q&A with Avast's global channel boss Marc Botham

Avast’s global channel boss talks his proudest achievements from the past year, challenges ahead and being shortlisted for a CRN Channel Award.

Josh Budd
Josh Budd
clock 22 October 2021 • 12 min read
Softcat lands top spot in Glassdoor's best UK employers for work-life balance
Reseller

Softcat lands top spot in Glassdoor's best UK employers for work-life balance

Tech companies including Dell, Sage, SAP and ARM also score in top 10 of rankings

Josh Budd
Josh Budd
clock 22 October 2021 • 2 min read