• Home
  • Reseller
  • Distributor
  • Vendor
  • Finance and M&A
  • People moves
  • Cloud
  • Technology and trends
  • Women in channel
  • Events
  • A-list
  • Top VARs
  • Printer Supplies
  • Women in Channel
  • CRN Essential
  • Newsletters
  • Sign in
  •  
      • Newsletters
      • Account details
      • Contact support
      • Sign out
     
     
    • Please contact your account administrator for more information on your access.

  • Follow us
    • Twitter
    • LinkedIn
    • Newsletters
    • Facebook
    • YouTube
  • Register
  • CRN Essential
  • Events
    • Upcoming events
      event logo
      CRN Sales & Marketing Awards 2021

      The CRN Sales & Marketing Awards recognise and reward the achievements of those individuals and teams that are responsible for making the UK IT channel truly great.

      • Date: 08 Jul 2021
      View all events
  • Whitepapers
    • LATEST WHITEPAPERS
      What are the opportunities for the channel with the growth of AI?

      Encryption, privacy, & data protection: a balancing act

      This white paper examines the risk posed by encrypted threats; considers the business, privacy, and security implications of managing that risk; and presents constructive measures for balancing security needs with employee privacy rights. In the end, the best way for IT leadership to ensure the rights of the individual employee is to protect the organization from threats and attacks.

      Download
      How do MSPs really feel the channel will shape up by 2020?

      On borrowed time?

      Cybercrime has become a huge part of our economy and it is a topic that is getting more and more attention in the news media. The cybercriminal stories making headlines involve big companies such as British Airways and Marriott etc. However, smaller companies are just as susceptible to cyber- attacks. Often these attacks are much more damaging to smaller businesses, sometimes forcing them to shut down completely. One report from Verizon claims that 43% of email attacks target SMBs.

      Download
      Find whitepapers
      Search by title or subject area
      View all whitepapers
  • A-list
  • Top VARs
  • Printer Supplies
channelweb
channelweb
  • Home
  • Reseller
  • Distributor
  • Vendor
  • Finance and M&A
  • People moves
  • Cloud
  • Technology and trends
  • Women in channel
 
    • Newsletters
    • Account details
    • Contact support
    • Sign out
 
 
  • Please contact your account administrator for more information on your access.

  • Reseller

11 reseller bosses on the tech they are backing to help clients return to work

From installing social distancing apps and non-touch print technology, to rightsizing licensing, resellers and MSPs are busy helping their clients as they attempt a safe office return. Bosses from Insight, XMA, Jigsaw24, Phoenix Software, SBL, DTP, Total Computers, European Electronique, ASL, Bamboo and Arkphire weigh with their top tips.

11 reseller bosses on the tech they are backing to help clients return to work
  • Doug Woodburn
  • Doug Woodburn
  • @DougWoodburn
  • 17 June 2020
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
0 Comments

Name: Andy Wright

Company: XMA

Role: Commercial director

VAR 350 ranking: 10

Talking to your clients, roughly what percentage are currently returning - or looking to return - staff to the office/site?

It feels like less than 25 per cent are returning at any pace at the moment, and clearly all are being very careful to work with staff in terms of safety in the office environment and on the any worries, anxiety etc that a return to an office environment might cause. We are seeing a lot of customers accepting that the world will not return to full-building occupancy for a long time and hence are working on more flexible hours and rotators to allow staff to adapt.

What is the biggest challenge or opportunity for the channel in helping with transition?

We are continuing all our work around transformation of the digital workspace and seeing the demand accelerate. A big issue for a lot of customers is that they have built their IT based on a model where a high percentage of the workforce are in an office. That has changed, and they are finding gaps in all sorts of areas including processes and support, to security and beyond to the lack of flexibility their infrastructure has given them. All opportunities for the channel to support them.

What products and services do you expect to be in the hottest demand over the coming months as clients look to reconfigure their offices for social distancing, and are there any new technologies you expect to take off?

I am actually expecting demand to be driven behind the scenes in terms of infrastructure demand, rather than in the front of house. There are some specific and interesting areas for the office, but it's the Infrastructure where we are seeing the demand start to pick up.

Given the rise of remote working and socially distanced offices, how do you expect the role of resellers or MSPs change over the coming months?

I think the value of enablement of users, or training will sky rocket. Getting better value out of the tools and hence greater productivity is going to be key. It always has been, but we are all guilty of not learning to use what we have in front of us. Big part for us all to play in this as budgets start to tighten.

See next page for DTP's Howard Hall's answers

123...11
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
  • Topics
  • Reseller
  • XMA
  • Jigsaw24
  • SBL
  • Phoenix Software
  • insight
  • Total Computers
  • dtp

More on Reseller

Softcat transforms HQ into Covid-19 vaccination centre

MD Richard Wyn Griffith tells CRN that Softcat got involved with the scheme through Marlow Town Council

  • Reseller
  • 25 January 2021
Charterhouse acquires cybersecurity MSP Pentesec

Acquisition of top Check Point partner will act as foundation for security operations centre investment

  • Reseller
  • 25 January 2021
Partner Content: Business continuity - (Workspace)ONE less thing to worry about

  • Sponsored
  • 25 January 2021
Logicalis: 'We're hot on the heels of acquisitions in the UK'

VP of global business development reveals to CRN his priorities for the business and its M&A plans

  • Reseller
  • 21 January 2021
Partner Content: The Channel Opportunity in Digital Infrastructure Maintenance

How channel partners can become an integral part of clients’ digital transformation

  • Reseller
  • 20 January 2021

More news

SonicWall hit by zero-day vulnerability hack on own VPNs
  • Vendor
SonicWall hit by zero-day vulnerability hack on own VPNs

Hackers have successfully exploited yet another security vendor giant

  • 25 January 2021
Softcat transforms HQ into Covid-19 vaccination centre
  • Reseller
Softcat transforms HQ into Covid-19 vaccination centre

MD Richard Wyn Griffith tells CRN that Softcat got involved with the scheme through Marlow Town Council

  • 25 January 2021
Maintel 'focused on growth' after scotching Daisy rumours
  • Finance and M&A
Maintel 'focused on growth' after scotching Daisy rumours

  • 25 January 2021
Charterhouse acquires cybersecurity MSP Pentesec
  • Reseller
Charterhouse acquires cybersecurity MSP Pentesec

Acquisition of top Check Point partner will act as foundation for security operations centre investment

  • 25 January 2021
blog comments powered by Disqus
Back to Top

Most read

ScanSource Europe to shut down operations following €30m private equity sale - sources
ScanSource Europe to shut down operations following €30m private equity sale - sources
Industry Voice: New Market Opportunities for Service Providers with VMware SD-WAN
Industry Voice: New Market Opportunities for Service Providers with VMware SD-WAN
Partner Content: The Channel Opportunity in Digital Infrastructure Maintenance
Partner Content: The Channel Opportunity in Digital Infrastructure Maintenance
Logicalis: 'We're hot on the heels of acquisitions in the UK'
Logicalis: 'We're hot on the heels of acquisitions in the UK'
Trend Micro appoints Baker as UK boss
Trend Micro appoints Baker as UK boss
  • Contact
  • Marketing solutions
  • About Incisive Media
  • Terms & conditions
  • Policies
  • Careers
  • Twitter
  • LinkedIn
  • Newsletters
  • Facebook
  • YouTube

© Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR, registered in England and Wales with company registration numbers 09177174 & 09178013

Digital publisher of the year
Digital publisher of the year 2010, 2013, 2016 & 2017
Loading