11 reseller bosses on the tech they are backing to help clients return to work

Doug Woodburn
clock • 24 min read

From installing social distancing apps and non-touch print technology, to rightsizing licensing, resellers and MSPs are busy helping their clients as they attempt a safe office return. Bosses from Insight, XMA, Jigsaw24, Phoenix Software, SBL, DTP, Total Computers, European Electronique, ASL, Bamboo and Arkphire weigh with their top tips.

Name: Howard Hall

Company: DTP

Role: Group managing director

VAR 350 ranking: 85

What products and services do you expect to be in the hottest demand over the coming months as clients look to reconfigure their offices, classrooms or campuses for social distancing, and are there any new technologies you expect to take off?

We have built a portfolio of solutions to assist clients adapt to working in the new norm and protecting their staff, students and clients, and their own reputations, whether that is an infra-red camera-based fever checking solution, or counting people numbers in spaces automatically to meet social distancing regulations. But to be honest it is early days for all of these, even though some clients are already returning in limited/controlled numbers, and others are planning to

So far - as with the supermarkets we experience for our weekly shop - a lot of low-tech solutions seem to have been applied i.e. bollards, tape, one-way routing, and people with mobiles counting people manually and as one person leaves another is manually admitted.

Hopefully we will see some of the low-cost app-based technology adopted that promotes social distancing, tells you when an area/desk/room was last cleaned, allows you to book the space. This technology can be easily adopted on a pay-as-you-use basis, so can be failed fast if it does not provide the benefits it promotes.

Some of the more expensive solutions do need some form of longer capex or term commitments, so we have a number of clients thinking about their approach at present, and expect these to crystallise over the coming weeks.

See next page for Bamboo's Lorrin White's answers

 

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