11 reseller bosses on the tech they are backing to help clients return to work

Doug Woodburn
clock • 24 min read

From installing social distancing apps and non-touch print technology, to rightsizing licensing, resellers and MSPs are busy helping their clients as they attempt a safe office return. Bosses from Insight, XMA, Jigsaw24, Phoenix Software, SBL, DTP, Total Computers, European Electronique, ASL, Bamboo and Arkphire weigh with their top tips.

Name: Lorrin White

Company: Bamboo Technology

Role: Managing director

VAR 350 ranking: 275

Talking to your clients, roughly what percentage are currently returning - or looking to return - staff to the office/site?

Our recent survey tells us the following: 75 per cent of businesses are adopting a more flexible approach, seeking a blend of home and office working, 16 per cent of businesses are returning to the office and operating as they did previously, two per cent are going to predominantly home working with a small commercial space, and seven per cent of businesses are looking to cut the cost of their commercial premise entirely.

What is the biggest challenge or opportunity for the channel in helping with this transition?

The biggest opportunity we have is that we can change the face of the industry for good. As leaders and resellers of technology we have the ability to shape a future that changes the outcomes and fortunes of many. If and when it is ready we can help industry to transition, diversify or transform at speed. If we choose to prioritise purpose over profit we can be the ambassadors for economic change.

What products and services do you expect to be in the hottest demand over the coming months as clients look to reconfigure their offices for social distancing, and are there any new technologies you expect to take off?

In April we undertook a horizon scanning exercise and have been working on our 18 month forwards portfolio. We have already launched our Connect. ProTECHt. Go product pack that focuses on risk mitigating technology and we continue to secure and develop technologies that support a remote approach to working practices.

Given the rise of remote working and socially distanced offices, how do you expect the role of resellers or MSPs change over the coming months?

We will be expected to be the educators for change. Whether a business is seeking digital transformation, operational restructure or financial rationalisation their IT and communications infrastructure will be key. I believe that we will become the trusted partner.

See next page for ASL's Nigel Allen's answers

You may also like
Insight promotes Bruno Cressot to sales director France

Reseller

Cressot will lead and unify all sales teams in the country

clock 23 February 2024 • 1 min read
boxxe's Doye on Total acquisition and the road to £1bn

Reseller

CEO and investor Phil Doye talks to CRN about the scale, capabilities and relationships gained in the acquisition

clock 29 January 2024 • 3 min read
Insight enterprises exec on buying 'the best google partner' SADA

Finance and M&A

The acquisition positions Insight as a leading provider of multicloud services and solutions

clock 18 December 2023 • 9 min read

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Reseller

Xperience Group CEO: 'We're on course for £40m by 2025'

Xperience Group CEO: 'We're on course for £40m by 2025'

CRN caught up with Iain O'Kane to hear what’s changing in the business and how the gap between MSP services and business applications is narrowing

Kelsey Rees
clock 24 April 2024 • 4 min read
Core Technology Systems acquires Velocity IT for skills, teases potential future buyouts

Core Technology Systems acquires Velocity IT for skills, teases potential future buyouts

The acquisition adds around 16 people to the group.

clock 23 April 2024 • 2 min read
Ampito Group earns EcoVadis bronze medal for sustainability

Ampito Group earns EcoVadis bronze medal for sustainability

The rating places Ampito in the top 35 per cent of companies assessed

Kelsey Rees
clock 23 April 2024 • 1 min read

Highlights

Staff & Salaries 2022

Staff & Salaries 2022

A snapshot of pay and headcount trends in the UK channel

Doug Woodburn
clock 09 March 2022 • 1 min read
Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Midwich CEO on Nimans acquisition, 2021 results and return to pre-pandemic levels

Stephen Fenby talks to CRN after Midwich’s 2021 results in which profitability exceeded pre-pandemic levels

Josh Budd
clock 08 March 2022 • 3 min read
4 more vendors suspend sales in Russia following Ukraine invasion

4 more vendors suspend sales in Russia following Ukraine invasion

IBM and Microsoft are among a number of vendors which have also announced that they will halt sales in Russia following the invasion of Ukraine.

clock 08 March 2022 • 3 min read