Capgemini has offloaded its contact-centre-as-a-service unit, Odigo, to private equity firm Apax Partners.
The global systems integrator first bought Odigo from the same London-based PE company nine years ago for €382m.
Odigo is an omni-channel cloud platform SaaS business founded in 1986 that focuses on the enterprise market.
It claims to have around 650 employees, and support more than 400,000 users and 200 customers in nearly 100 countries.
Capgemini chief portfolio officer, Franck Greverie, said the France-headquartered giant will continue to use Odigo's services.
"We are excited by Apax Partners' plans to invest in Odigo's next phase of development," he said.
"We believe this would be of benefit to its clients and Capgemini would continue to integrate Odigo CCaaS solutions as part of our offerings."
Odigo Group CEO Erwan Le Duff said he would welcome Apax Partners' reinvestment in the company if confirmed.
"Having Capgemini by our side since 2011 has enabled us to refocus our activities and secure our leadership position in this very dynamic market.
"We would be very happy to welcome Apax Partners as a new investor to support our growth, internationalization and technological innovation projects."
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