Microsoft partner TDM Group sets eyes on the US

London-based TDM Group is expanding into the US this year, according to chief exec Tarek Meliti.

London-based TDM Group is expanding into the US this year, according to co-founder and CEO Tarek Meliti.

TDM was established in 1997 and counts Microsoft, Sophos and VMware among its key partners. Meliti told CRN that the company is opening an office in Boston this year, to join its other international offices in Dubai and Jordan.

It will initially act as a support office for its US-based customers, but will evolve it into a sales office as the business grows, Meliti said.

"Historically, the way we've grown is through mostly organic growth," he elaborated.

"All the expansion we've done in other countries has been driven through client care requirements. I'd say 95 per cent of our clients are UK-based and all the international support we have is through those clients with their international offices - as soon as we get enough clients based in a different country, then we put a foot there and we expand in that way.

"So that is the drive for the States, and it will be more of a support office than a sales one. The point at which we then have enough clients, it will turn into a sales department as well. [To do that] we might need to do an acquisition of another company in the States, or potentially try to build a business development team there."

TDM is currently a $10m-revenue business and is showing 20 to 30 per cent growth year-on-year according to Meliti, who added that this growth is indicative of its evolution from an IT support organisation to a managed service provider.

However, due to the ongoing dynamics of Covid-19 and Brexit, he is cautious of declaring significant growth plans.

"Before we were like a normal IT support company, then we transformed and matured into and MSP and I guess we're in the next stage of our evolution," he recounted.

"We're probably at about 20 to 30 per cent growth revenue growth. But during COVID we saw some weird dynamics where the P&L grew, but turnover hadn't grown as much. I guess maybe that was because we slowed down our business development side and hunkered down just to see where the world's going.

"Hopefully now with the vaccine and the world opening up again, we'll see an uplift again."