Capita appoints former BT sales director to lead Ireland division

Gillian Chamberlain will be responsible for delivering Capita Experience’s strategy

Capita has appointed a new managing director to leads its operations and growth strategy in Ireland.

Gillian Chamberlain will be responsible for delivering Capita Experience's strategy to expand its digital offering, including cloud, AI and multi-lingual services.

She joins the company from BT Ireland, where she was director of sales.

Prior to BT, she worked for Hewlett Packard and IBM in a number of global and European leadership roles.

Chamberlain said: "I am delighted to join Ireland's leading customer experience business. My number one priority will be to deliver exceptional results for our clients, many of which are at the forefront of customer and service delivery in Ireland's private and public sectors.

"As well as delivering for existing stakeholders, I look forward to amplifying the quality and value of our offering to prospective clients across a wide number of sectors."

Bob Buiaroski, managing director for international markets at Capita, added: "I am thrilled to welcome Gillian to Capita. With over 25 years' customer management experience - including selling digital solutions to blue-chip clients in Ireland - Gillian is expertly placed to lead our company's growth strategy in the country.

"Gillian's appointment to a leadership position in a key international market supports our commitment as a business to improving gender diversity at all levels."