'Vast majority' of SHI systems back online after major cyberattack

The company will bring more systems online in a 'carefully controlled manner'

'Vast majority' of SHI systems back online after major cyberattack

US based reseller SHI has said the "vast majority" of its internal and external-facing systems are now fully operational after becoming the target of a major cyberattack.

The company, which provides IT products and services to businesses around the world, was hit by a "co-ordinated and professional malware attack" over the 4 July celebration weekend.

A couple of days after the attack, it confirmed it was working with a forensic service provider and law enforcement to investigate the incident.

It said on 8 July: "At this time, we have no evidence that any sensitive customer data was compromised.

"We take the protection of our customer and business data very seriously. We continue to work as quickly as possible to restore our systems and business processes.

"As those systems are restored, precautionary steps are being taken to verify their integrity."

Today (11 July) SHI confirmed the majority of its systems are now up and running, and will bring more systems online in a "carefully controlled manner".

"As of 8am ET this morning, the vast majority of SHI's internal and external-facing systems are fully operational," a blog post read.

"Our Integration Centers at Knox and Ridge are fully staffed for warehouse operations, configuration, and deployment. Our team is working hard to get caught up fully on all outstanding tasks.

"Customer integrations with SHI for ordering and other functions are now fully operational again.

"All sales teams across SHI now have restored access to all systems necessary to help customers get quotes and pricing, place orders, and manage contracts.

"The security and integrity of SHI's systems - and, by extension, the security of our customers - is paramount to SHI and we continue to bring more systems online in a carefully controlled manner."

The cyberattack came a year after IT management software firm Kaseya was also targeted around the time of Independence Day celebrations, forcing some of its servers to be temporarily shut down.