Focus Group makes third acquisition of 2022 with Incom Group buyout

Deal brings Focus Group new locations in Manchester and South Wales

Focus Group has made its third acquisition of the year in the shape of Mitel partner Incom-CNS Group.

Based in Manchester, Mitel, Gamma, Virtual1, and 8x8 partner Incom offers communication platforms, contact centre, managed services and voice and data solutions to customers including Haribo, The Range superstores, Chubb and Manchester University NSH Foundation Trust.

The deal will bring Focus Group two new locations - in Manchester and in South Wales - as well as contact centre expertise and top-tier partnership status with Mitel.

Incom CEO David Hughes and CTO Jason Kilvert will continue to lead the business, which is expected to operate under its existing branding for "the foreseeable future".

Focus Group co-founder and director Ralph Gilber said: "In Incom, we've targeted another great business, with an excellent team, strong organic growth and a really strategic location for the group. David and Jason have dedicated their careers to building Incom - a business with an outstanding reputation for high customer satisfaction, a highly skilled team and great culture - so we're excited to work with them and the whole Incom team to continue to drive its success as part of Focus Group."

Hughes from Incom added: "Our 33-year history in the industry has seen us grow the business both organically and though acquisition, develop an outstanding team and receive multiple industry accolades. During that time, we have attracted interest from a number of potential purchasers and repeatedly rebuffed their approaches. However, the opportunity to become part of Focus Group, with its outstanding strategic growth in the industry and our shared ethos of looking after our people and customers, provides the perfect fit for our team."

It is the third acquisition from Focus Group so far this year. The comms VAR acquired STL Communications only last month and acquired Derby-based comms firm Evad in March.

CEO Barney Taylor recently told CRN that we should expect more M&A activity in the latter parts of this year.