The Channel Awards 2022 and Smart Capital Technology - Meet the Finalists!

Following its shortlist at the CRN Channel Awards, we talk the channel service provider's group CEO Andy Morgan

Next month, the CRN team is gearing up for the biggest event in the channel calendar - the Channel Awards.

One of the distinguished finalists at this year's awards is Smart Capital Technology, which is a contender for Channel Service Provider of the Year.

Here we talk to its CEO, Andy Morgan (pictured), on what has made the business stand out in the market in 2022.

Morgan was previously Group Finance Director of SCT's parent company and led a management-buy-out in 2022, when he became CEO of SCT. Andy has previously held senior management positions within the technology industry across Distribution, Software & Services and Telecoms.

What would winning a CRN Channel Award mean to you?

It would be a fantastic springboard to share our story with the wider Channel community and allow SCT to showcase its business which has consistently been highly reliable in supporting critical IT infrastructure with advanced hardware replacement and field engineering.

What have been your highlights of 2022 so far?

Our management team performed a management buyout in March 2022, and since then the business has grown almost 20 per cent year-on-year across a variety of channel partners.

What's the most interesting industry trend you've noticed this year?

A further increase of ease of working, one example of this is the demand for as a service offering across a wider range of technologies whether this is critical IT infrastructure or general IT devices.

How has your partner strategy evolved in 2022?

We identified that channel partners will need additional support outside of the UK and across a wider product portfolio as their businesses scale.

To meet this need SCT has invested in expanding its portfolio of products serviced and increased its no of hubs to 12 separate European countries including a legal entity in Germany.

As a result of this SCT is now won a number of new partners who have needs across both the UK and Europe.

What are you most looking forward to about 2023?

We have a close relationship with its channel partners and values their input into the way we work.

As a result, we will keep moving with the channel by investing more into our customer experience in a digital way to provide an even better service while maintaining our reputation for over exceeding committed SLA's to the channel's end users.