CrowdStrike enters AI game with new Charlotte AI platform

The vendor claims its AI analyst will help 'close the cybersecurity skills gap'

CrowdStrike enters AI game with new Charlotte AI platform

CrowdStrike has debuted its own artificial intelligence endeavour with Charlotte AI, a new generative AI cybersecurity analyst.

The vendor claims its fresh platform "democratises" security and helps users of the CrowdStrike Falcon platform — from novice to security expert — become what it's called a "power user".

Customers can use Charlotte AI to address the critical challenges facing the security community, including closing the cybersecurity skills gap and speeding the response time to stay ahead of adversaries.

Charlotte AI lets customers ask natural language questions - in English and dozens of other languages - and receive answers from the CrowdStrike Falcon platform.

The Texas-based group claims its new AI venture can help every user, regardless of skill level, become faster and more efficient responding to events of all types, including advanced threat detection, investigation, hunting, remediation and more.

"Since our founding, CrowdStrike has pioneered the use of artificial intelligence in cybersecurity to identify adversary behaviour and combat sophisticated attacks to stop breaches," said CrowdStrike president Mike Sentonas.

"With the introduction of Charlotte AI, we're delivering the next innovation that will help users of all skill levels improve their ability to stop breaches while reducing security operations complexity.

"Our approach has always been rooted in the belief that the combination of AI and human intelligence together will transform cybersecurity. We believe our continuous feedback loop on human-validated content is critical, and because of this, no other vendor will be able to match the security and business outcomes of CrowdStrike's approach to generative AI."

What can CrowdStrike's Charlotte AI do?

CrowdStrike highlighted three key traits of its new Charlotte AI assistant.

First, an attribute that may help with the cybersecurity skills shortage, Charlotte AI can support less experienced IT and security professionals to make better decisions faster.

New security analysts, such as a Tier 1 member of a SOC, will now be able to operate the CrowdStrike Falcon platform like a more advanced SOC analyst, the vendor says.

For the more experienced security professionals, CrowdStrike's new tool can enable them to automate repetitive tasks such as data collection, extraction and basic threat search and detection while making it easier to perform more advanced security actions.

It will also accelerate enterprise-wise XDR use cases across every attack surface and third-party product, directly from the CrowdStrike Falcon platform.