Inetum triples down on acquisition spree to expand expertise

The French service provider has acquired VISEO, 47 QUAI and Proceed

Inetum triples down on acquisition spree to expand expertise

IT services provider, Inetum, has finalised the acquisition of three French consulting firms: 47 QUAI, Proceed and VISEO's Microsoft Dynamics business.

Inetum acquired VISEO's Microsoft Dynamics business as a way of strengthening its expertise in Microsoft ERP solutions, and address to its clients' business needs more effectively.

VISEO's Microsoft Dynamics teams should reinforce Inetum's capability to integrate solutions, providing support for its customers in France and internationally, with more than 330 experts dedicated to Microsoft's business solutions in the EMEA area.

"We are delighted to welcome VISEO's Microsoft Dynamics teams to our group of Microsoft experts at Inetum," says Normann Hodara, CEO, France at Inetum.

"This collaboration will enable us to create synergies to support each of our clients in the transformation of their operational processes.

"We are thereby continuing to develop and consolidate our expertise in a high value-added segment. Inetum has been a Microsoft partner for over 20 years and is a certified Microsoft Cloud Partner, the highest level of certification for business activities, with proven expertise in the implementation and adoption of solutions in private and public organisations."

Expanding Salesforce integration

47 QUAI specialises in the consulting and integration of Salesforce solutions. This acquisition is part of Inetum's strategy to strengthen its support capabilities for all Salesforce business challenges.

The 47 QUAI team is composed of 50 Salesforce-certified consultants who work on client projects, particularly in the areas of sales, customer service, marketing, and customer experiences.

The acquisition of 47 QUAI allows Inetum to strengthen its services offering and capabilities related to Salesforce and to meet the growing needs of its clients in the digitalisation of customer relations.

The complementary nature of Inetum's expertise in Salesforce and that of 47 QUAI will enable the Group to reinforce its position, particularly in the insurance and public sectors.

"We are delighted to welcome the 47 QUAI team to Inetum," Hodara said.

"Its proven expertise fits in perfectly with the drive for excellence that we continue to develop with our team of experts.

"This is in line with our ambition to integrate the best players and talent in the market to serve our clients.

"This acquisition strengthens Inetum's Salesforce practice, already a summit partner - the highest level of accreditation with Salesforce - with a team of over 200 experts."

Growing ServiceNow expertise

Founded in 2020, Proceed specialises in the integration of the ServiceNow platform.

Proceed provides its customers with advice and expertise in the integration and upgrading of the platform to automate, modernise and simplify business and IT processes.

Its team of certified experts and experienced consultants brings undeniable value to its customers' local and international projects.

By integrating Proceed, Inetum is reinforcing its capabilities in ServiceNow to meet the growing needs of its clients in terms of digitalisation.

This development of capabilities and expertise already started with Inetum's acquisition in 2022 of DO IT WISE, a renowned Elite ServiceNow partners in Europe.