NTT DATA finds crown jewel in Sapphire acquisition

The buyout will help NTT DATA in the SAP mid-market sector and expand its ServiceNow partnership offerings

NTT DATA Business Solutions today announced its acquisition of London-HQ channel partner Sapphire to help its position in the SAP mid-market shine and polish its ServiceNow business.

Backed by Horizon Capital since December 2019, Sapphire has a headcount of around 420 people and delivers software and services to primarily mid-market customers in the US and UK through its partnerships with SAP, ServiceNow and more.

The acquisition was crystal clear for NTT DATA Business Solutions, a group company of NTT DATA and a global strategic partner of SAP, as the deal underscores its efforts in the SAP mid-market sector.

"We are excited to leverage the potential Sapphire offers to our global customers, especially their ServiceNow partnership capabilities. Sapphire's expertise complements those of NTT DATA Business Solutions and will allow us to comprehensively serve the UK and US SME market," said Norbert Rotter, CEO of NTT DATA business solutions and EVP NTT DATA, Inc.

"In addition, the acquisition will contribute to increase our market share in these two focus countries."

Meanwhile for Sapphire, marriage between the two will help add some sparkle to its global expansion.

"The entire leadership team and I are energised by the prospects of becoming part of NTT DATA Business Solutions, and what that does as we look to deliver digital transformation outcomes to our customers," said Sapphire CEO Vince De Luca.

"The investment potential and global influence from this new leadership will empower us to scale internationally in unprecedented ways.

"This is a transformative opportunity for our entire team at Sapphire who now become part of one of the world's largest digital operations providers, and we are all excited to be embarking on this new journey together with our new colleagues at NTT DATA Business Solutions."