Jon Collins

Jon Collins is service director at Freeform Dynamics

As service director, Jon is a member of the Freeform Dynamics management team and is responsible for looking after the company’s portfolio of services and alliances strategy, which are intimately linked given the open collaborative culture of the organisation.

Also an active industry analyst, Jon has an end-user background, having worked as an IT consultant, network manager and software engineer for companies such as Admiral Management Services Ltd, Alcatel and Philips Electronics. Through positions such as these, Jon has accumulated significant real world expertise and experience in many areas of IT service delivery over the years, including IT service management, IT security, infrastructure management, IT architecture and application development.

Jon has worked as an industry analyst since 1999 for companies including IDC, Bloor Research, Quocirca and Macehiter Ward-Dutton. He is a widely published author and has acted as an advisor to leading vendors including Cisco, EMC, IBM and Microsoft, and to large IT user organisations in the government, telecommunications and financial services sectors.