Chief executive officer, Hardware Group
What achievement are you most proud of?
The transition from Hardware.com to the Hardware Group; its strategic divisions - HardwareSolutions, HardwareServices, HardwareLifecycle and HardwareCloud - and the new Hardware.com E-Procurement Platform.
What has been the biggest change in the channel since you started working in it?
There has been a definitive shift from commodity "box shifting" to the provision of end-to-end multi-vendor solutions, preferably from a consolidated supply chain. With the transition to a Software Defined Datacentre, channel partners will need to innovate and support customers' business transformation. This will require a flexible business model and investment in engineering resource.
What has been your most embarrassing moment so far?
There are far too many to shortlist! What do your family think you do all day? Our Group HQ is on an airfield, and I travel regularly to our other offices, so I'm pretty certain my two young boys think I'm an airline pilot.
Who is your ultimate celeb crush?
I've never really had a "celeb crush" but I've always respected serial entrepreneurs who have been prepared to take qualified risks and swim against the tide.
What is your guilty pleasure?
What would be your first act if you were made Prime Minister?
Has 2015 been a good, bad or ugly year?
All of the above: we've enjoyed year-on-year growth, and a successful transformation to Hardware Group and the new divisional restructure. However, we've also had 18 months of business transformation, which is a challenging time for any business, especially when across three continents!
If you didn't work in the IT channel, what would you do?
Go back to the mountains.
What major issues will the channel face in 2016?
Some potentially blurred lines regarding the optimum channel model needed to drive (and support) end-user adoption of Hybrid Cloud Solutions; VAR, SI, MSP, vendor or distributor? Related issues may be further enhanced by a lack of skilled resource that is capable of delivering "channel-centric" end-to-end networking solution architectures.
This resource deficit will potentially expose "farmers" (riding on reputation or "house accounts"), and transfer focus to specialists players who can innovate, design and deliver.
It may not have been the face-to-face shindig we're accustomed to, but Colin Murray kept the belly laughs coming at the virtual awards earlier this month. Here we relive the highlights
Birmingham-based firm looking at "smaller resellers" as part of expansion plans for core UK, French and Spanish markets
New CEO John Maynard and incumbent chief exec David Calder reveal the rationale behind new management structure and expanding into Europe
Nottingham-based MSP sees revenues more than double to £28m in the last two years
Mike Norris was interviewed for the Channel Awards 2020 where he won the Industry Achievement Award
One of Arrow's subsidiaries has appeared in a draft document of firms facing scrutiny by the US government
The French telecoms giant has issued a statement rejecting rumours a bid to takeover fellow French player, Atos, was in the works
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Distributor’s UK boss opens up to CRN on acquiring companies to build out its services skillset and why he is optimistic for double-digit growth next year