JP Norman

Technology, security & governance director, Amicus ITS

What was your dream career as a child?

Astronaut.

What has been your personal highlight of 2019?

Spending more time with family and friends.

Which famous person deserves a (gentle) slap?

Schrodinger; that's no way to treat cats.

What two things (apart from family) would you grab if your house was on fire?

My mobile phone and my first teddy bear (handmade and given to me by a neighbour).

Which of your 2019 predictions have come to pass?

Microsoft and Samsung working closer together.

What TV show have you binge watched this year?

Better Call Saul.

How has 2019 been from a business perspective?

Challenging in a good way.

What annoys you most about your commute?

Changeable weather shortening walks.

How do you explain the channel to people?

A way to tap into people, skills, items and other help without needing to have the accompanying infrastructure yourself.

What have been your favourite and least favourite partner conference destinations?

Manchester and Solihull.

What is the biggest challenge facing the channel in 2020?

True innovation that is cost effective.