Simone Hindmarch

Managing director, Commercial Group

What was your dream career as a child?

I wanted to be an air hostess. As a child we travelled to and from Trinidad - where my mum was from - and they used to let me pretend to be an air hostess.

What has been your personal highlight of 2019?

The launch of our smart technologies division.

Which famous person deserves a (gentle) slap?

Richard Gere, on the bottom. For obvious reasons!

What two things (apart from family) would you grab if your house was on fire?

My father's sweater and tie, and my jewellery.

Which of your 2019 predictions have come to pass?

In 2018 I predicted that we would see a wider and deeper understanding of climate change and its effects.

What TV show have you binge watched this year?

The Crown. I also love Netflix documentaries and one of the most inspirational has been The Dawn Wall.

How has 2019 been from a business perspective?

Fantastic! It's my first full year as MD, and I'm really proud of what the leadership team has achieved. We've created an environment where everyone can do their most courageous thinking together.

What annoys you most about your commute?

I walk to work, so nothing apart from pouring rain.

If you could witness one past event, what would it be?

I'd like to have been present at the moon landing.

What is the biggest challenge facing the channel in 2020?

Investing in the right technology, utilising it to its full potential, and turning promises into reality. That means making those promises work at a company, individual and customer level.