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      CRN Sales & Marketing Awards 2021

      The CRN Sales & Marketing Awards recognise and reward the achievements of those individuals and teams that are responsible for making the UK IT channel truly great.

      • Date: 08 Jul 2021
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    • LATEST WHITEPAPERS
      What are the opportunities for the channel with the growth of AI?

      Encryption, privacy, & data protection: a balancing act

      This white paper examines the risk posed by encrypted threats; considers the business, privacy, and security implications of managing that risk; and presents constructive measures for balancing security needs with employee privacy rights. In the end, the best way for IT leadership to ensure the rights of the individual employee is to protect the organization from threats and attacks.

      Download
      How do MSPs really feel the channel will shape up by 2020?

      On borrowed time?

      Cybercrime has become a huge part of our economy and it is a topic that is getting more and more attention in the news media. The cybercriminal stories making headlines involve big companies such as British Airways and Marriott etc. However, smaller companies are just as susceptible to cyber- attacks. Often these attacks are much more damaging to smaller businesses, sometimes forcing them to shut down completely. One report from Verizon claims that 43% of email attacks target SMBs.

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  • People

Mark Johnson

Mark Johnson
  • CRN staff
  • 16 November 2020
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What has been your personal highlight of 2020?

Joining the UK&I team at NTT Ltd. It's fantastic to have the opportunity to join an organisation I admired as one of my channel partners.

Which three celebrities would you invite to a Zoom party?

Heston Blumenthal for the food experience, Freddie Flintoff for the stories and Kylie Minogue for the music.

What has been your guiltiest lockdown pleasure?

Rebalancing the home/work life despite the intensity of Webex video calls, and refinding my love of cycling, being able to get out into the Surrey Hills.

Which tech figurehead has inspired you most this year, and why?

There have been too many true signs of leadership from tech leaders to call anyone out specifically. There have been so many great programmes where companies put their people first during COVID, from flexible working/home-schooling to additional days off and mental health programmes. Overall, I think the tech industry has done a good job of looking after its people.

What piece of technology, or app, have you not been able to do without during the pandemic?

Strava for personal use but the humble laptop for work.

If you could be anyone else for a week, who would you be and what would you do?

Our family dog Coco. She is always happy to see people, eats and sleeps well. I would love to know what goes through her mind and how she is permanently happy.

Do you miss face-to-face events?

Yes, the necessity of face-to-face interaction has never been stronger in building relationships and teaming with customers and partners.

How will COVID leave its mark on the way the channel operates long term?

I believe customer and partner engagement has fundamentally changed, and, hopefully, the interaction has become more personal despite the physical barriers. The need to help customers transform their businesses has never been greater and the necessity of trusted relationships to do this will become greater. I also hope less time travelling to meetings that can be done remotely will bring more balance to our industry.

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