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      CRN Sales & Marketing Awards 2021

      The CRN Sales & Marketing Awards recognise and reward the achievements of those individuals and teams that are responsible for making the UK IT channel truly great.

      • Date: 08 Jul 2021
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      What are the opportunities for the channel with the growth of AI?

      Encryption, privacy, & data protection: a balancing act

      This white paper examines the risk posed by encrypted threats; considers the business, privacy, and security implications of managing that risk; and presents constructive measures for balancing security needs with employee privacy rights. In the end, the best way for IT leadership to ensure the rights of the individual employee is to protect the organization from threats and attacks.

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      How do MSPs really feel the channel will shape up by 2020?

      On borrowed time?

      Cybercrime has become a huge part of our economy and it is a topic that is getting more and more attention in the news media. The cybercriminal stories making headlines involve big companies such as British Airways and Marriott etc. However, smaller companies are just as susceptible to cyber- attacks. Often these attacks are much more damaging to smaller businesses, sometimes forcing them to shut down completely. One report from Verizon claims that 43% of email attacks target SMBs.

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  • People

James Hardy

James Hardy
  • CRN staff
  • 16 November 2020
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What has been your personal highlight of 2020?

Due to the reduction in travel I have spent more time with my family this year than at any other time. Professionally, witnessing the resilience and adaptability of the CCS team to support each other and our customers has been inspirational.

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Which three celebrities would you invite to a Zoom party?

Peter Kay, Billy Connolly and Steve Coogan. I think we could all do with a light-hearted good laugh right now. 

What has been your guiltiest lockdown pleasure?

Substituting part of the time previously lost to commuting for a daily morning run or cycle followed by chocolate, biscuits, and tea throughout the remainder of the day.

Which tech figurehead has inspired you most this year, and why?

It's a safe answer but all the technology leaders and organisations we work with have acted inspirationally this year. As an industry we have witnessed a real togetherness and focused action supporting organisations, sectors, and economies to survive and thrive through technological flexibility.

What piece of technology, or app, have you not been able to do without during the pandemic?

There are two: Zwift and Strava. How did we ever live without them?

If you could be anyone else for a week, who would you be and what would you do? 

It's impossible to answer this without a deluge of political and geopolitical opinion.

Do you miss face-to-face events?

Yes! Virtual face-to-face is great and we have proved the efficiency gains and survey obvious higher rates of adoption throughout 2020. However, it is great to get together in person at events. A future balance of in-person and virtual will be a positive thing.

How will COVID leave its mark on the way the channel operates long term?

The channel is and always has been extremely adaptable and therefore remains increasingly relevant for customers and partners. This will continue. We will see a reduction in (previous) constant travel, more balance for our people, and greater adoption of the technology that delivers the flexibility that is promoted to customers.

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The recent attack on Exclusive Networks is only the latest in a series which has seen cybersecurity vendors, distributors and MSPs suffer breaches to their systems. CRN asks why the channel is seeing itself become a popular target for cybercriminals

  • 15 January 2021
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Contract covers IT hardware to larger customer organisations

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The VMware boss is joining the chipmaker as it finds itself adrift and losing market share to rivals. CRN considers why he might be the best person to steer the company through its troubled waters

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