What has been your personal highlight of 2020?
2020 has seen challenges everywhere for everyone, so it's sometimes hard to look for highlights. However, it would be tough for my personal highlight to look past my promotion to managing director of the company I've loved working at for the past 18 years.
Which three celebrities would you invite to a Zoom party?
Jürgen Klopp - as a huge LFC fan, I can't tell you how much admiration I have for this man.
Micky Flanagan - because he's just so funny.
Adele - because she and Micky would get on like a house on fire, and she'd be an incredible entertainer.
What has been your guiltiest lockdown pleasure?
Selling Sunset on Netflix. It's so bad, so scripted, so trashy, but it's so addictive. It helps that I love property and interior design, and it's full of that too.
Which tech figurehead has inspired you most this year, and why?
Satya Nadella is inspiring at any time, but this year I've been exposed to more of him than I have in the past, and I think he speaks so intelligently and passionately. He has led Microsoft to a new era and I think they are doing an awful lot right and at the right time.
What piece of technology, or app, have you not been able to do without during the pandemic?
Without a shadow of a doubt it's my Peloton bike. Even without lockdown and no gyms, it would still be up there because when it comes to exercise, I just need someone to tell me what to do! Getting it delivered on 21 March was a huge stroke of luck!!
If you could be anyone else for a week, who would you be and what would you do?
Donald Trump, because it would just be for a week (thank goodness), I'd love to know some of the stuff he knows, and I'd like to undo a lot of things he has done!
Do you miss face-to-face events?
Sometimes yes and sometimes no. I miss what speaking to people in 3D actually brings us all, but I don't miss the travel!
How will COVID leave its mark on the way the channel operates long term?
I'm not sure it will because I think long term we may well put it behind us and get back to what was normal. Short and mid-term, there's obviously an effect to the methods we use to interact and build relationships with our customers, both new and existing, but I consistently see new and innovative ideas from across the channel in how we can do that.