41 Sabio

Doug Woodburn
clock • 1 min read

Revenue: £99.8m (+12%)

Net profit: 0.6%     Staff: 611

Having (virtually) hit the £100m revenue barrier in its year to 30 September 2020, this acquisitive contact centre and customer experience solutions provider made a pair of purchases in March 2021 in the shape of 180-employee Salesforce consultancy makeposetive and Spanish voicebot specialist Fonetic. Sales of its own IP hiked from seven to 7.5 per cent of the 2020 total, with the UK contributing £47.7m of the top line and mainland Europe £46.8m. Backed by Horizon Capital since 2016, Sabio counts Avaya, Genesys, Google and Twilio among its vendors.

Covid impact

With over 90 per cent of tech it supplies being software or subscription, Sabio said it was able to continue delivering professional services remotely throughout the pandemic (even experiencing organic growth).

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